Blue Kite Wellness (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ([www.bluekitewellness.com]) and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

• Name

• Email address

• Phone number

• Mailing address

• Payment information

• Information you provide in contact forms or intake questionnaires

1.2 Non-Personal Information:

• IP address

• Browser type

• Operating system

• Pages viewed on our website

• Referring website addresses

1.3 Sensitive Information: As a counseling organization, we may collect sensitive personal information related to your mental health, provided directly by you as part of our services. This information is handled with the utmost care and confidentiality.

2. How We Use Your Information

We use your information to:

• Provide, improve, and personalize our counseling services.

• Respond to inquiries and communicate with you.

• Process payments and manage appointments.

• Ensure compliance with legal and ethical obligations.

• Send newsletters, updates, and promotional materials (if you have opted in).

We do not sell, use, or share any Protected Health Information (PHI) for marketing or non-authorized purposes. All PHI is handled in accordance with HIPAA regulations and used solely for treatment, payment, and healthcare operations.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or delivering services (e.g., payment processors or scheduling software). These providers are bound by confidentiality obligations.

3.2 For Legal Compliance: We may disclose your information if required by law, regulation, or legal process.

3.3 With Your Consent: We will share your information with third parties when you have explicitly provided your consent.

4. How We Protect Your Information

We implement appropriate technical, administrative, and physical safeguards to protect your information against unauthorized access, use, or disclosure. However, no online data transmission or storage can be guaranteed 100% secure.

5. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information.

• Request the deletion of your personal data, subject to applicable laws.

• Opt out of receiving promotional communications.

To exercise your rights, contact us at [Insert Contact Email or Phone Number].

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Blue Kite Wellness
1761 S Naperville Road Ste 103, Wheaton IL 60187
hello@bluekitewellness.com
(630) 635-0577